📢 Announcements

december 22, 2025 customer return period extended to 30 days for the holiday season, we’ve extending our return policy to better support our customers during this time from december 01 24, the product return/exchange window will be extended from 14 days to 30 days because of this extended return period, please note that any returns or exchanges processed after your january 2 and january 16 payouts will be reflected and adjusted on the next scheduled payout this ensures that all holiday returns are accurately accounted for once the full return window has passed if you have any questions about how this may affect your payouts, please feel free to reach out to mailto\ vendorsupport\@shopmakers ca september 22, 2025 holiday move out blackout period our holiday move out blackout period will soon be in effect between december 10 and january 31 , vendors cannot move out or make changes to their memberships (upgrades, downgrades, or display adjustments) here’s what you need to know holiday blackout dates december 10 – january 31 december 10 – january 31 no move outs or membership changes permitted during this time exceptions trial and community shelf memberships (these auto end after 3 months) vendors in their first term can still cancel at their 3 month end date if notice is submitted by november 10 deadlines to move out by dec 10 → submit notice by nov 10 (one month’s notice required) move out notices submitted nov 11 – dec 31 → end date automatically set to jan 31 move out notices submitted jan 1 onwards → end date is one month from submission date any membership changes will take effect on your february renewal date we’ll continue to send reminders, but please mark your calendar now if you have any questions, contact mailto\ vendorsupport\@shopmakers ca sep 10th, 2025 makerspos new inventory page! we've just launched a new inventory page on makerspos 🚀 new features 🔨 \ the add inventory item button is now a popup window, so that you can easily edit without losing your spot on the page \ export & import buttons moved \ an all new " edit mode " which allows you to edit skus, item names, prices, and quantities all directly from the webpage just hit save when you are finished to apply your changes! \ in the " edit mode " there is a new column, adjust quantity if you are restocking, you can simply add the quantity of products you are restocking, and hit save this will update all your quantities to your original quantity + the adjustment you can adjust both up (5 or +5) and down ( 5) here is a quick demo of the features in action! sep 4th, 2025 vendor success manger & makerspos inventory fix out! ✅ vendor success manager vendorsupport\@shopmakers ca wenny our former metrotown and richmond manager has joined the admin team as our first vendor success manger! her role is simple, to help you all succeed! she will be the new primary point of contact for any questions or issues in regards to onboarding, makerspos, inventory, membership qs, as well as will be providing guidance on optimizing your displays, products, prices, etc so that you can find long term success at makers if you have any questions that are not very location specific, please reach out to wenny at vendorsupport\@shopmakers ca (all requests will be answered within 2 business days) 🛠️ makerspos inventory fix inventory downtime from aug 23 29 inventory counts did not correctly deduct counts will have to be reset at your next restock or you can contact your store team to assist with inventory counts our biggest update to makerspos is now complete inventory counts should be tracking correctly moving forward in addition we have added the bulk edit features, allowing you to update quantities, prices, etc all in bulk you can also import new products in bulk to the system tutorial aug 5th, 2025 new locations open + some makerspos updates 🏬 we are open in both bower place (red deer ab) and upper canada mall (newmarket on) through it's first 11 days, upper canada is our top ontario store with $31,000 in sales, and bower place is at $14,400 in it's first 4 days! july's total sales @ makers > $2,111,745 37 (woah 🤯) makerspos updates 🛠️ you may have noticied this pop up! this is our new announcement feature we will use to share big news, store openings, and policy changes to ensure everyone sees them there should be 1 per month we are wrapping up our big "inventory fix" that is completely refactoring the way inventory, products, and counts are handled once complete this will allow us to roll out bulk updates very very shortly after! we apologize for how long this one has taken, but we are being extra careful to ensure this is 100% accurate and reliable cheers, \ adam june 18, 2025 join us at upper canada mall in newmarket, on opening late july 2025! we (again) have exciting news we are opening a brand new location in ontario; upper canada mall in newmarket ! we are projected to open in late july upper canada mall boasts over 7 million annual visitors and is the 25th largest mall in canada ! we're excited to be opening in such a busy location and are looking forward to expanding our stores in ontario 😊 pricing will be as follows entry $315 +tax 2ft $420 +tax 3ft $585 +tax apply using our internal application form below https //makersinternalapp paperform co/ vendors from all provinces are welcome to apply, but priority is given to vendors based within the same province as the store (on) jun 10, 2025 two new store openings willowbrook mall | langley, bc and bower place | red deer, ab! we have exciting news; we are opening two brand new locations; one in willowbrook mall in langley, bc, and the other in bower place in red deer, ab! willowbrook mall is expected to open in early/mid august and bower place is expected to open mid/late july pricing will be as follows for willowbrook entry $330 +tax 2ft $425 +tax 3ft $540 +tax pricing will be as follows for bower place entry $315 +tax 2ft $405 +tax 3ft $515 +tax apply using our internal application form below https //makersinternalapp paperform co/ vendors from all provinces are welcome to apply, but priority is given to vendors based within the same province as the store (bc/ab) april 14, 2025 mvpos > makerspos update! some exciting news, we are now ready to migrate over to makerspos from mvpos! what is makerspos? makerspos is our spin off of mvpos, currently, the look and feel will be identical to mvpos, but now we will have the ability to develop and create features just for you! what is the transition timeline? we are aiming for 12 00am pst monday april 21st (sunday night) all data from mvpos will be moved over to makerspos, so all sales, inventory, data will be there when you log in how will the transition work? on april 21st, if you log into mvpos, and select a makers location, you will be automatically redirected to the new url https //shopmakers mvpofsales com note, you may be able to login to the new system before april 21st, however any inventory changes made will be overwritten with the mvpos data up to april 20th can i still make changes and add products in mvpos for now? yes! up until 9pm pst april 20th, you can continue to use and make changes in mvpos makerspos will be a copy of all mvpos data up to april 20th @ 9pm what features are coming up for makerspos? the first feature that will be coming is an advanced reporting page that will show you sales numbers across multiple locations following that, we will be adding a bulk inventory edit feature (csv import/export) so that you can update numbers for all products, across all locations, all at once! questions? please join our vendor group on fb and ask your makerspos questions here https //www facebook com/groups/makersvendorgroup/permalink/1173157764019515 feb 18, 2025 new store opening @ market mall, calgary we have exciting news; we are opening a brand new location in market mall, calgary! market mall is one of the largest malls in calgary at just over 900,000 sq ft and boasts over 11 million visitors per year we are very excited to be adding this mall to our ab roster of stores we are located directly across from the latest scoop on l1, right beside the safeway and zara we are looking at a projected opening date of march 20 pricing will be as follows entry $345 +tax 2ft $445 +tax 3ft $565 +tax apply using our internal application form below https //makersinternalapp paperform co/ vendors from all provinces are welcome to apply, but priority is given to vendors based within the same province as the store (ab) jan 30, 2025 security tower updates okay good news, we were just able to put in an additional order for towers which should start arriving late next week for the following stores, an additional tower has been ordered \ kitsilano \ guildford \ park royal \ southcentre \ vaughan mills \ oshawa centre \ southgate & crossiron > 2 towers for each of you have been ordered! \ west ed > we are going to get the technician back in for testing, we may have to change the type of system from fm to am if we cannot get it working at 100% security tags & labels ineo will be sending us some more samples of all the different tag sizes to test in their opinion, they recommend the 30mm labels to only be used in a double tower setup, and only if you cannot fit a 40mm, 50mm, or barcode label on your product if you are someone who has experienced a high amount of shrinkage, we would suggest trying out the larger size labels range and performance on a single tower \ 30 mm > 2ft 3ft \ 40mm > 2 5ft 3 5ft \ barcode label > 2 5ft 3 5ft \ 50mm > 3ft 4ft with 2 towers, this should cover most doorways, but let's say we have a 6ft door with 2 towers, there is a chance that the 30mm in the center of the doorway would not be detected jan 30, 2025 new store opening on robson street, vancouver we are opening a brand new location on robson st projected for feb 28! our new location is in the heart of the busiest area of the robson st shopping district at 1092 robson st, vancouver we're directly beside the banana republic and across from the sephora, indigo and foot locker we expect this store to have lots of foot traffic as well as lots of tourists in the summer months, as this area has been booming post covid monthly rates for robson st 3ft display $695/m 2ft display $550/m entry shelf $420/m apply now using our docid\ qeujb6fabapixz0i dqxw jan 12, 2025 makers help center + q\&a support hey makers, a quick update regarding our business dashboard, it has now been renamed to the makers help center we hope this change will add some clarity to its purpose and use, as well as set us up nicely as we continue to develop it this year with tutorials, videos, etc we have just introduced a new feature, an ai chatbot on the page to help answer your questions and point you in the right direction! just hit the chat icon in the bottom right corner and ask it a question! "how can i apply for another location?" another change is that we will be changing the homepage to an announcements page so any emails like this i am sending out to everyone i will also include there that's all for now! cheers, \ adam