Ending Your Agreement
Makers memberships operate on a 3-month contract that automatically converts to a month-to-month arrangement after the initial term. If you wish to end your contract and not renew for another month, please follow the steps outlined below:
Complete the Cancellation Form: Fill out the form provided below to initiate your cancellation. Notice Period: Makers requires one month’s notice for cancellations. Your move-out date will be one month from the date of form submission, or the end of your current payment period if you have already paid beyond one month. Confirmation: A confirmation message will appear once your form has been successfully submitted. We will also notify you of your exact contract end date within 5 business days.
Item Collection: You will have a maximum of 30 days to collect all of your items after your end contract date. If your items are not collected, they will be shipped and stored at your expense. See more info here.
Holiday Move Out Blackout Period
A blackout period is in effect from December 10 to January 31. During this time:
- Makers cannot move out during this period
- Membership changes (e.g., upgrades, downgrades, or space adjustments) are also not permitted during the blackout period
Important Dates:
- The last day to submit a cancellation or membership change request to take effect before the blackout period is November 10.
- Any cancellations submitted after November 10 will be take effect between February 01 - 28
- Any membership changes submitted and approved after November 10 will take effect on the next monthly renewal date in February.
Automatic Renewal: Per your membership contract, all memberships renew automatically if proper notice is not provided. Official Communication: Do not email retail stores, staff, or higher management to communicate your cancellation. Emails do not qualify as providing notice to cancel your membership.
Shipping Fee + $50 Packing Fee- Products packed up and mailed back to you