Store Policies
Labeling, Coding + Pricing Your Products
18 min
why product labeling matters every item sold in makers retail stores must have a label that follows our standard coding system the sku is the most important part of your label cashiers use it to find your product quickly, which helps ensure smooth and accurate transactions your printed sku must match an active item in your maketspos inventory sku requirements every product must have a unique sku sku format a sku is made up of two parts vendor code (assigned to you during onboarding) product code up to 6 characters letters and numbers only no special characters use one sku per product items with multiple variants can share the same sku as long as the price is the same example “tee shirt small” and “tee shirt large” can both use at123 tee general label guidelines before products enter the store all items must be tagged using the correct label format labels must be printed; handwritten labels are not allowed labeling inside the store, including backrooms, is not permitted items with missing or incorrect labels cannot be placed on the sales floor store staff cannot add or change labels on your behalf how to create your product skus your sku code is made up of a vendor code & a product code product code can consists up to a maximum of six (6) characters , including a mix of numbers and letters please do not add any special characters such as or = etc here is an example of an acceptable product label adding your sku in makerspos the sku printed on your label must match the sku field in makerspos leave the barcode field blank for instructions on creating items in makerpos, see step 4 set up makerspos docid\ quqtuztoxyzktib1trltz pricing your products price format prices must be printed on every label use standard amounts such as $20 00 or $20 00, not irregular prices 🚫$25 23 or $24 97 pricing must use increments of 10 cents or 25 cents how to handle taxes if you are a registered business (i e , you have an gst/hst number) prices must include tax do not write “tax included” anywhere on your labels or signage, as this can confuse customers customer service fees makers adds a 13% service fee to all sales this fee is paid by the customer and does not come out of your payouts read more about service fees here service fees docid\ tr7iazo3d1wr1hho7ch99 regulated label information canadian law requires certain information on many product types your labels or packaging must include all legally required details such as ingredients best before dates allergen warnings material disclosures this applies to categories including food, cosmetics, tableware, jewelry, textiles, clothing, and others please make sure your products meet all federal and provincial requirements jewelry vendor guidelines it is best practice to include material details for transparency and customer safety common disclosures include metal type (14k, 10k, sterling silver, stainless steel, etc) whether items are plated, filled, or solid notes on hypoallergenic materials product protection and safety to prevent damage or contamination, especially for food or bath and body items seal all products that are not testers clearly mark any testers so shoppers know they are allowed to be opened guidelines for running an in store promotion running an in store promotion to run a promotion in store, vendors must 1\ provide signage signage must be clear and secured within your display area out of town vendors may ship signage or request help from the store team, depending on their capacity shipping signage is recommended 2\ notify the store manager email your store manager with promotion amount how the promotion will work start and end dates (use the store directory docid\ tw7bmihrb4svzpg529 fd to find contact info) 3\ ensure products reflect the promotion choose one of the following label each item with the promotion details example “10 percent off” or “buy 2 save 20” or adjust the product price directly in makerspos if guidelines are not met, the promotion may not be implemented as part of our code of conduct , we ask that all vendors follow our policies and procedures when in doubt, please contact your store manager! security towers security towers are also featured at all makers stores, for more info head to security towers and tags docid\ liwiqyt4fjskvyvt6w22y

