Store Operations
Store Policies

Labeling, Coding + Pricing Your Products

11min

Makers requires all products, in retail stores, to be labeled with a specific coding system. The most important element to your product labels is the SKU. Your SKU on your product label is used by the retail store cashiers to find your products at the cash register. The easier it is for them to find your products, the faster and more accurate the transaction!

All product labels should include a unique SKU, and this SKU should match one of your inventory listings in Marketplace.

SKUs can be the same for the same product for multiple variants as long as the price is the SAME! So "Tee-shirt Small" and "Tee-shirt Large" can both be AT123-TEE.



General Label Guidelines:

  1. All products entering the store MUST be tagged using the correct label format.
  2. Product labels must NEVER be handwritten
  3. Products must be labeled BEFORE entering stores. Labeling is NOT permitted anywhere in the stores, including the backrooms.
  4. Products with incorrect labels will NOT be sold.


How to Create Your Product SKUs:

Your SKU code is made up of a Vendor Code & a Product Code.

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Adding Your SKU In MVPOS

The SKU on your product label should match one of your ITEM NUMBER / SKU field in your inventory listing in MVPOS.

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Please leave the barcode field empty. For more information on how to add product listings to Marketplace, please See Step 3: Set up MVPOS



Pricing Your Products

Selling Price - (eg. $20 or $20.00 - not $25.23 nor $24.99) Your product price must be included on each product label that you choose to display/sell in your display. Prices are to be whole numbers only. You can only include taxes in your pricing if you are a registered business (i.e. you have a HST number). If you are a registered business:

  1. Prices are to be whole numbers
  2. Prices must INCLUDE all taxes.
  3. Products/signage should not advertise that tax is included (the store charges a 13% service fee – see section below – that could mislead the customer thinking the product is a flat price).

Makers adds a 13% service fee to all sales - this is paid by the customer and does not come out of your payouts - read more here: Service Fees



Regulated Label Information

All products MUST include regulated labelling information BY LAW in Canada i.e INGREDIENTS, BEST BEFORE DATES, MATERIALS WITH POTENTIAL TO CAUSE ALLERGY etc. Applicable product categories include, but are not limited to, FOOD, COSMETICS, TABLEWARE, JEWELLERY, TEXTILES, CLOTHING. Please do your due diligence and know your legal responsibilities as a small business owner.



Product Protection and Safety

It is strongly recommended for those who sell food and bath and body products to seal all products for sale that are not testers. This is to avoid having customers open, test, damage or use new products that are not meant to be opened.

If you do choose to have testers, please mark it clearly on product so customers know it can be used.



Guidelines for Running an In-Store Promotion

To run a promotion, vendors must meet these criteria:

  1. Signage Requirements: Vendors must provide clear, secure signage within their assigned space. Out-of-town vendors may ship signage or request the store team to create signage on their behalf. Contact your Store Manager first, as in-store sign creation depends on the team’s capacity and is not always possible. Shipping signage is preferred if you're an out of town vendor. 
  2. Promotion Notification: Email the store manager with promotion details (promotion amount, how the promotion will be implemented and promotion timeline) using the contact information here.
  3. Product Labeling: Each item must be individually labeled with promotion details (e.g., "10% off" or "Buy 2 Save $20") for seamless checkout. 
  4. OR Price Adjustment in MVPOS: Alternatively, you may adjust your pricing directly in MVPOS instead of individually labelling your products.

Non-compliance with these guidelines may result in the promotion not being implemented. As part of our code of conduct, we ask that all vendors follow our policies and procedures. When in doubt, please contact your Store Manager!



Security Towers

Security Towers are also featured at ALL Makers stores, for more info head to Security Towers and Tags