Store Operations
Daily Operations
Restocking / Vendor Drop-in Hours
8 min
restocking & merchandising all retail stores have vendor drop in hours for you to restock and refresh your display these hours change seasonally, please check regularly with your store guidelines • ⏱️ visits must be under 30 minutes planning a large restock or display change? if it may take more than 30 minutes, please email your store manager in advance so they can prepare and support you as needed • 🏷️ no labeling/tagging products in store • 🚫 no restocking on saturdays • ❌ no restocking outside drop in hours • 🙏 please be respectful of other vendor's space and customers during your visit it is important that you do not visit the store outside of these hours, because you will be turned away at the door location weekday saturday sunday southgate wem bower place ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm crossiron market mall ✔️ 10 am 7 pm monday to friday ❌ not allowed ✔️ before 2 pm southcentre ✔️ 10 am 7 pm monday to friday ❌ not allowed ✔️ all day gastown ✔️ anytime during store hours (arrive at least 1 hour before closing)same as above ❌ not allowed ✔️ before 12 pm kitsilano ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm north vancouver ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm victoria ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm metrotown ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm guildford ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm richmond ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ❗ before 1 pm park royal ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm robson ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ❗ before 1 pm orchard park ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm mapleview ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm vaughan mills ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm the beaches ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ❗between 3 pm – 6 pm only oshawa centre ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm upper canada mall ✔️ anytime during store hours (arrive at least 1 hour before closing) ❌ not allowed ✔️ before 12 pm holiday restocking restrictions restocking schedules change in november and december your store manager will email updates closer to the holidays black friday weekend ❌ no restocking dec 23–27 ❌ no restocking during this period — stock up beforehand bringing in new products? you must get approval before restocking with any new or niche product outside your accepted line ➡️ submit the new product application form restocking expectations vendors assume the responsibility to oversee their inventory numbers in all locations and restock when necessary from time to time, store staff will reach out to let vendors know that their stock is running low, and it is time for a restock vendors are expected to reply to restock request emails within 1–4 business days when responding, please clearly communicate when you expect to either come in or ship your restock if your restock plan is not executed as outlined/agreed upon, and as a result your shelf remains empty for an extended period of time, or if repeated lack of response leads to ongoing stock issues, we may move forward with changes to your membership, including potential termination vendors are encouraged to come restock in person as much as they are able to do so if you do not live locally and are not able to come in person, please read our out of town vendor policy for our requirements want to run an in store promotion? guidelines for running an in store promotion to run a promotion, vendors must meet the following criteria you must place signage in your assigned display (secure and clear) email the store manager with promo details (what, when, how) store directory docid\ tw7bmihrb4svzpg529 fd either label each item with the promo (e g “buy 2 get 1 free”) or adjust pricing directly in makerspos 🚫 promotions that do not meet guidelines may not be implemented when in doubt, please contact your store manager!