Store Operations
Store Policies
Community Shelf Policies
7 min
overview welcome to the new and updated community shelf program launching fri, aug 1st! applications are open now, head here to apply we're proud to offer our community shelf program to help provide exposure to amazing local makers who may be facing physical, social or financial challenges, are under the age of majority, or who are registered charities this program is all about making retail more accessible, inclusive, and community driven—because everyone deserves the opportunity for their unique creations to be featured! who is eligible? you may be eligible to apply for the makers community shelf if you meet at least one of the following three criteria you face physical, financial and/or social barriers on a long term or permanent basis you are under the age of majority (18 or 19 depending on province) you are a registered charity vendors applicants must also meet the following criteria you can only offer or create a limited capacity of products due to one of the barriers outlined above, are testing retail, or are only just starting your brand or company vendors who meet one or more of the criteria for barriers listed above, but who are able to offer a full range of products, should apply through our regular shelf application process you must live within a radius of 30 km or less from the store you’re applying to if you are under the age of majority , your parent or legal guardian must co sign your application with you their contact details will be collected as they will be cc’ed on all store communications if you are a registered charity , you must provide your registered charity number examples of long term or permanent barriers include (but are not limited to) being an indigenous or lgbtq2ia+ vendor living with a physical or mental disability having recently immigrated or are a refugee being a youth under the age of majority the community shelf is not intended for vendors experiencing short term challenges such as recovery from a fire, flood, robbery, injury, or other temporary setbacks shelf details each community shelf space is an approx 1ft w x 1ft deep x 1ft h portion of a shared shelf this shelf space is offered at $50/month + tax shelves will be rotated regularly to ensure equal visibility terms contract length 3 months at the end of the term, vendors may upgrade to a standard makers shelf (entry, 2ft, or 3ft) at the regular rate pending manager approval exit the program exit the program, but be re added to the waitlist for the opportunity at another shelf position once it becomes available all products must be approved by the store manager and stay within the vendor’s approved category for the length of your membership term to add new or different items, vendors must submit product information via the new product application form and await management approval approval and membership standing are at the discretion of the store manager if our terms of service or code of conduct are breached, we reserve the right to remove products and/or terminate memberships at anytime overstock vendors are permitted to bring a small amount of overstock in ideally a box no bigger than the same dimensions of your allotted space (1ft w x 1ft deep x 1ft h) please provide a clear overstock box with your business name on it