Store Operations
Store Policies
Community Shelf Policies
1min
The Community Shelf is a way for Makers to bring smaller artisans into our stores, who may either not be able to afford a full membership, or may not make enough product to stock a full shelf. It also gives the store a chance to market test different products and price points, without the same level of commitment as an indefinite membership. The Community Shelf operates on a different set of rules than Entry Shelves, 2ft Spaces, and 3ft Spaces, so please be sure to carefully read through the policies outlined below even if you are already familiar with the policies surrounding regular memberships.
- The membership fee is $20 per SKU per month, plus GST/HST
- There is a maximum of 5 SKUs per maker (except in Richmond, where each maker is only able to join the Community Shelf with exactly 10 SKUs)
- Memberships last 3 months and do not automatically go month-to-month afterwards
- Products can be swapped mid-membership, but the amount of SKUs may not be changed until the membership end date
- Makers may have up to 5 items per SKU on the shelf
- Multiple items can be sold under the same SKU as long as they are the same price, and do not exceed 5 items per SKU (i.e. assorted greeting cards)
- There is no backstock space available, so makers are expected to restock regularly
- At the end of the 3 month membership period, it is at the Store Manager's sole discretion whether to offer the option to renew the Community Shelf membership, upgrade to an Entry shelf, or end the agreement. Reasons that a vendor may not be offered a renewal include but are not limited to: sales that are high enough to warrant an upgrade, an effort to make space for other vendors, misaligned products for the store demographic, etc.
- All products must be approved by the Store Manager and stay within the vendor's initially approved category. To add products outside a vendor's approved products or niche, vendors must complete and submit the form below. This applies at move-in and at the 3-month renewal mark, pending the Store Manager has approved the vendor's continuation on the Community Shelf: New Product Application Form
- If a maker decides to leave mid-contract, they are required to pay out their remaining months’ membership fees
- Community Shelf displays are frequently moved around and remerchandised, with no notice given to the makers (our goal is to always keep things looking full and give everyone a chance to be at eye level on the shelf)
Updated 12 Jan 2025
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