Store Operations
Store Policies
Vendor Move-In Policy
5 min
to ensure a smooth onboarding process and optimal use of our available spaces, the following policy applies to all vendors accepted into our stores move in timeline initial timeline vendors have 2 3 weeks from the date they are accepted and pay their deposit to move into their designated space if the vendor anticipates any delays in moving in, they must notify the applicable store manager at least 24 hours ahead of their schedule load in/set up time new store openings vendors are expected to move in on the designated load in/set up days if the vendor anticipates any delays in moving in, they must notify makers at least 24 hours ahead of their scheduled load in/set up time notification and extensions 24 hour notice requirement vendors must notify makers at least 24 hours in advance if they cannot make it on their scheduled load in/set up day maximum 5 day extension policy if vendors are unable to attend their scheduled load in/set up day, makers can extend their start date by a maximum of 5 days if vendors do not communicate within this timeframe, their membership will automatically start after the 5 day extension period communication and further extensions case by case extensions we understand that unforeseen circumstances can arise if a vendor anticipates any delays in moving in, they must communicate with us as soon as possible requests for extensions will be considered on a case by case basis and must be approved by the management team failure to move in membership cancellation after 6 weeks if a vendor has not moved into their space within 6 weeks of paying their deposit, their membership will be canceled in such cases, the vendor’s deposit will be refunded in full notification of cancellation vendors who fail to move in within the specified 6 week period and do not communicate any delays will be notified of their membership cancellation and the process for refunding their deposit membership change and relocation requests makers reserves the right to relocate the vendor's goods to an alternate, but equivalent, space within the store for purposes such as remerchandising or loss prevention in such cases, the store manager will provide the vendor with no less than 48 hours' notice of the move if the vendor requests to be relocated, they may do so only once within a 90 day period, and the request is subject to management approval and space availability vendors may request to change their membership after their initial three month term , a maximum one time in a 90 day period change requests are subject to management approval and space availability membership changes should occur on the monthly membership renewal date only note this policy is included in our terms of service docid\ c byjvmqykvaxhscttzg2 and applies to all accepted vendors