 Before move-in, you'll need to complete our onboarding process.  Please make sure to complete each step before your start date TIP We recommend using a tablet, laptop or computer when completing your onboarding.

New Vendor Checklist

 Welcome to Makers!  Please review the following policies before moving in.

Step 1: Review Key Policies

 All retail stores have Vendor Drop-In Hours to restock and refresh their displays.  These hours change seasonally .

Step 2: Read the FAQ

 It's time to choose your official start date !  This is the day your membership begins and when your space will be ready for move-in.

Step 3: Select Your Start Date

 Make sure you use the unique link sent to your email to set up your account.  I nventory is where you manage all products for sale.

Step 4: Set Up MakersPOS

 It's time to start thinking about designing your display!  We've put together a comprehensive guide covering dimensions, signage, recommendations, and requirements for all display types.

Step 5: Prepare Your Display

Step 6: Share Your Story

 At Makers, we use Stripe to collect customer payments in-store and send your sales earnings directly to your bank account twice a month.  During onboarding, each vendor sets up their Stripe account.

Step 7: Get Your Stripe Link

 Join the Maker Facebook Vendors Group for the latest updates, information, resources, as well as a place to connect with your fellow makers.  Please follow our public Facebook page, IG and TikTok (listed below) where we regularity promote our makers and your business!

Step 8: Stay Connected

 Now you're ready to promote that your products can be found in store!  We are always creating fun content for you to share & repurpose to your own online social media channels to make the promotional side of a small business that much easier.

Step 9: Promote Your Launch

Makers Help Centre

🚀 Getting Started

Welcome to the Makers Help Centre           Your go-to resource for everything you need as a Makers vendor.

CA - Makers Help Centre

Monthly Billing and Fee Collection

Stripe Setup and Troubleshooting

Sales Payouts

2026 Payout Schedule & Timing

Late Payment & Billing Policy

Membership Rates

Operational Fees

Update Your Payment Method

💰 Money and Payments

Display Setup Guide

Exposed-Side Display Policy

Labelling, Coding and Pricing

Overage Rates

Overstock Allowance

Running Sales & Promotions: A Vendor How-To (cloned)

Security Towers and Tags

Product Policies

Mature Product Policy

New Product Application

🏪 Your Display and Products

Out-of-Town Vendor Policies & Guidelines

Vendor Drop-In Hours

Vendor Move-In Policy

📦 Restocking and Store Visits

Community Shelf Policies

30 Day Pickup Policy

Ending Your Membership

Holiday Move-Out Black Out Period

Internal Expansion Application Form

Membership FAQs

Membership Overview

Terms of Service

👤 Membership and Account

Code of Conduct

Return / Refund Policy

Staff Gifting Policy

📋 Rules and Conduct

Promotional Programs + Graphics

Store Photos & Videos

Vendor Group & Socials

Partnerships

📸 Marketing and Promotion

MakersPOS Guides

Troubleshooting FAQ

💻 MakersPOS Help

Store Directory

🗂️ Store Directory

📣 Announcements

Contact Us

📞 Contact and Support