 Be respectful of the store's staff, this includes refraining from making negative, bullying or harrasing comments in person or via email.  Makers expects vendors to treat all staff with kindness and empathy.

Code of Conduct

 Customers have 14 days to exchange or return a product to the same location it was purchased from.  The product must be in its original condition, both unused and unworn to qualify for a return or exchange.

Return / Refund Policy

 Gifts are a fantastic way to say thanks to our store teams that work hard 7 days a week to ensure as many customers know about you and your amazing products, and so that everyone succeeds at Makers!  Gifts are not required by any means, but our store teams are always grateful to recieve a little treat or thank you for their hard work ) You may give gifts to staff in the form of your product, product discounts or products from other brands such as gift cards, etc.

Staff Gifting Policy

Terms of Service

📋 Rules and Conduct

Makers Help Centre

Welcome to the Makers Help Centre           Your go-to resource for everything you need as a Makers vendor.

CA - Makers Help Centre

New Vendor Checklist

Step 1: Review Key Policies

Step 2: Read the FAQ

Step 3: Select Your Start Date

Step 4: Set Up MakersPOS

Step 5: Prepare Your Display

Step 6: Share Your Story

Step 7: Get Your Stripe Link

Step 8: Stay Connected

Step 9: Promote Your Launch

🚀 Getting Started

Monthly Billing and Fee Collection

Stripe Setup and Troubleshooting

Sales Payouts

2026 Payout Schedule & Timing

Late Payment & Billing Policy

Membership Rates

Operational Fees

Update Your Payment Method

💰 Money and Payments

Display Setup Guide

Exposed-Side Display Policy

Labelling, Coding and Pricing

Overage Rates

Overstock Allowance

Running Sales & Promotions: A Vendor How-To (cloned)

Security Towers and Tags

Product Policies

Mature Product Policy

New Product Application

🏪 Your Display and Products

Out-of-Town Vendor Policies & Guidelines

Vendor Drop-In Hours

Vendor Move-In Policy

📦 Restocking and Store Visits

Community Shelf Policies

30 Day Pickup Policy

Ending Your Membership

Holiday Move-Out Black Out Period

Internal Expansion Application Form

Membership FAQs

Membership Overview

👤 Membership and Account

Promotional Programs + Graphics

Store Photos & Videos

Vendor Group & Socials

Partnerships

📸 Marketing and Promotion

MakersPOS Guides

Troubleshooting FAQ

💻 MakersPOS Help

Store Directory

🗂️ Store Directory

📣 Announcements

Contact Us

📞 Contact and Support